Privacy Policy

Introduction

ApexNavigatores Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to all personal data we collect through our website, services, and any related communications. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Data Controller

ApexNavigatores Ltd is the data controller responsible for your personal data. Our contact details are:

Data Collection

We may collect and process the following types of personal data about you:

• Contact Information: Name, email address, phone number, postal address
• Business Information: Company name, job title, business address, industry details
• Communication Data: Records of correspondence, enquiries, and support requests
• Technical Data: IP address, browser type, device information, website usage data
• Marketing Data: Preferences for receiving marketing communications and cookie preferences

The data we collect helps us provide personalised fitness marketing services and improve our website functionality to better serve gym owners and fitness professionals across the EU.

How We Use Your Information

We use the personal data we collect for the following purposes, and how we use your information depends on your relationship with us:

• Service Provision: To provide fitness marketing consultancy services and respond to your enquiries
• Communication: To communicate with you about our services, send updates, and provide customer support
• Marketing: To send you relevant marketing communications about our fitness marketing services (with your consent)
• Website Improvement: To analyse website usage and improve user experience
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests
• Contract Performance: To fulfil our contractual obligations when you engage our services

Our use of your data is always based on a lawful basis under GDPR, including consent, contract performance, legitimate interests, or legal obligations.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

We implement Google Consent Mode v2 to ensure that tracking technologies respect your privacy choices and comply with EU regulations.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with appropriate safeguards)
• Consent: When you have given explicit consent for specific sharing purposes

All third-party service providers are carefully vetted and required to maintain appropriate security measures and comply with GDPR requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Contact Enquiries: 3 years from last contact or until you request deletion
• Client Data: 7 years after contract termination for legal and tax purposes
• Marketing Data: Until you withdraw consent or request deletion
• Website Analytics: 26 months as per Google Analytics default retention

After the retention period expires, we will securely delete or anonymise your personal data unless we are legally required to retain it for longer.

Your Rights

Under GDPR and UK data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at privacy@apexnavigatores.pro or +357 25446845. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure hosting infrastructure with regular security updates
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• Staff training on data protection and security practices

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but will notify you and relevant authorities of any data breaches as required by law.

International Transfers

As we are based in Cyprus (EU), your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions by the European Commission
• Certification schemes and codes of conduct

Some of our service providers (such as Google Analytics and Google Ads) may process data outside the EEA, but they comply with appropriate data protection frameworks.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe we have not handled your personal data in accordance with data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.